Advancements in Broadband User Services and Customer Experience vBASe Webinar
June 6 @ 3:00 pm - 5:00 pm
With an increasing focus on moving beyond the connected home to services-led approach that generates new ARPU opportunities with lower churn, what are the technical advancements that are helping service providers achieve their goals? In this webinar, panelists will look at;
- The business case(s) that is accelerating the adoption of new services,
- How the focus on customer experience is driving NPS (Net Promoter Scores) and reducing churn,
- What are the advancements (e.g., containerization, in-home connectivity, customer support tools) that are driving both new revenue opportunities as well as improved customer experience.
Stay tuned for more information!
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