2021.01.10 – First suppliers achieve key Wi-Fi benchmark recognition to boost service quality

First suppliers achieve key Wi-Fi benchmark recognition to boost service quality

2021.01.10 – ComputerWeekly.com

Broadband Forum has revealed Altice Labs and Calix as the first two suppliers to be listed as part of its newly launched BBF.398 Grade Wi-Fi Programme. The trade body said the move will be welcomed by service providers and product manufacturers in being able to reduce the number of customer complaints they receive about poorly performing devices.

The report found that over 30% of user support calls were related to poor Wi-Fi performance. It stressed that having access to high-quality Wi-Fi is crucial to deliver an enhanced broadband experience for subscribers and Issue 2 of TR-398 is the next step in providing a unified performance testing standard.

Broadband Forum’s BBF.398 Grade Wi-Fi Programme has a primary goal of providing a standard set of test cases and framework to measure aspects of the performance between the access points such as customer premises equipment (CPE) with Wi-Fi, reference stations access – such as a PC and integrated testing equipment – and, if applicable, a Wi-Fi repeater environment.

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